We accept product links from the following platforms: • Taobao(https://www.taobao.com) • TMALL(https://www.tmall.com) • 1688(https://www.1688.com) • JD (https://www.jd.com) • Dewu(https://www.dewu.com) • VIPSHOP (https://www.vip.com) If you would like to submit product links from platforms not listed above, please contact our customer service team before requesting a quote.

If you are sharing only the product page link, please provide all necessary details—such as size, color, and quantity—in the Notes field. If you are submitting a shopping cart link, simply mention that it is a cart link in the Notes field; additional details are not required.

We do our best to respond as quickly as possible. We guarantee that all quote requests will be answered within 12 hours.

Yes, you can request an urgent quote. Please contact us directly on WhatsApp (https://wa.me/16723366988/Urgent%20Request)for faster assistance.

If you do not receive a quote within the expected time, please do not resubmit your request. You may contact us through WhatsApp (https://wa.me/16723366988)or email (mailto:info@linkonow.com?subject=Quote%20Time%20Check)for assistance.

To approve the quote, you will receive a quotation document attached to the email we send you. At the end of the document, you will find a signature section. Please sign the document and reply to the email with the signed file. Your reply will confirm your acceptance of the quote and complete the order placement process.

After you approve the quote, please sign the signature section at the end of the quotation document. Your signature confirms that you accept the quote and authorize us to proceed with the order. Once signed, you will need to pay the full amount listed on the quotation before we place the order for you.

Yes, you may cancel any item after approving the quote before it shipped out from China. However, a fee will be charged. We will deduct either 30% of the item’s value or the return shipping cost—whichever is higher—along with the full service fee associated with that item. The remaining balance will be refunded to you.

There is no minimum order amount. However, most shipping methods have a starting charge based on a minimum weight, typically 0.5 kg or 1 kg. For U.S. customer, please see Shipping Fee - US (https://www.linkonow.com/shipping-fee-us)for more details For Canada customer, please see Shipping Fee - Canada (https://www.linkonow.com/shipping-fee-canada)for more details

Yes, for anything we cannot transport. For U.S. customer, please see Shipping Fee - US (https://www.linkonow.com/shipping-fee-us)for more details For Canada customer, please see Shipping Fee - Canada (https://www.linkonow.com/shipping-fee-canada)for more details

You may update the quantity only. A revised quotation will be issued after the update. For any other changes, please contact customer support first to cancel the existing quote request and then submit a new one. Please reach out to us via WhatsApp (https://wa.me/16723366988)or email (mailto:info@linkonow.com?subject=Customer%20%Help%Request)so we can assist you.

If a product is unavailable or cannot be shipped due to transport restrictions, we will remove it from your quotation. Items that cannot be purchased or shipped will not appear in the final quote.